• Job Post
    Position: Customer service(code 181112) 
    Company profile: It is a high-end regenerative biological technology company.  
    Number of position:
    Year(s) Experience Required:
    2
    Location: (Chongqing)  
    Type of job:
    Full-time
    Job Category:  Medical/Pharmaceutical
    Preferred date of Start:
    ASAP
    Duties: before the customer service: confirmation before the start of the customer service, involved in the communication with the customer service related affairs, including ticketing information, accommodation situation, customer's personal information, physical check-up, preoperative inform book content and so on.
    customer service: customer service customers in the whole trip, including: eat, live, tour, accompanied with the arrangement, the interpretation of the procedure, and note that after the surgery, the interpretation of doping process, explanation after the doping,points for attention.
    After customer service: continuous return visit feedback after customer service, the push of monthly health tips, and maintain long-term and friendly interaction with customers.4. Strictly implement customer service procedures and complete customer service work.
    Constantly revise and improve customer service system, process, and improve customer service quality.
    Collect and collect customer information and information in a timely manner and conduct regular analysis and statistics.

    Requirements: Strong affinity, good image.
    Strong sense of service.
    Best experience of tour guide, reception and public relations.
    Fluent in English and fluent in Chinese.

    What to offer: Negotiable
     
    Is this employer verified by ChinaSemester? No
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